Even the most successful and well managed companies recognize the value of consulting support that allow them to leverage best practices when it comes to designing and implementing process improvement initiatives. A consulting firm with the appropriate intellectual capital can bring a fresh perspective and deep practical implementation experience to the process improvement project, as well as a degree of objectivity that may be difficult for in-house personnel. A consulting firm with rich intellectual capital can also bring to bear knowledge of how things are done at top-performing companies within your peer group, and valuable lessons learned from other companies’ business transformation, business process reengineering initiatives and continuous process improvement programs.